Jason Mei is a UX/UI designer + creative director, with 13+ years of experience in making things feel special
currently,
Associate Director, Product Designbuilding award-winning digital experiences for patients and healthcare professionals
like a doctor finder tool, or an AI-companion to help patients better understand their diagnosis
HEALTHCARE
WEB
Launching Pfizer’s COVID-19 vaccine finding tool during the pandemic
Challenge
Designing in the healthcare space meant balancing business objectives, real user needs, and rigorous medical and legal regulatory review.As public health priorities rapidly evolved, we had to pivot product strategy midstream, aligning cross-functional teams around a new vision focused on accessibility, clarity, and scale. The challenge was creating an experience that could serve millions of users while remaining compliant, trustworthy, and simple to navigate in moments of stress.
Outcome
We delivered a high-impact digital experience that enabled users to easily find and schedule COVID-19 vaccine appointments nationwide.
For a walkthrough, drop me a line at jason@jasonmei.com
FINANCE
IOS
Building trust-driven financial tools for international family sponsors
Challenge
Pomelo’s core users were U.S.-based families financially supporting loved ones abroad through shared credit access.While motivation to help was high, user research revealed hesitation around transparency, control, and financial risk. Our challenge was to design trust into the experience — creating product moments that reassured sponsors while empowering recipients, all within the constraints of financial services compliance.
Outcome
We launched an iOS experience focused on visibility, control, and confidence-building interactions, helping families support one another with peace of mind. The product earned a 4.9-star rating on the App Store and contributed to Pomelo raising a $35M Series A by strengthening user trust and engagement.
FASHION
E-COMMERCE
Restructuring e-commerce navigation to help customers find what they really want
Challenge
Brooklyn Cloth was looking to translate its retail success into direct-to-consumer e-commerce growth, but the existing site struggled with high bounce rates and short session durations.By combining traffic analysis, funnel reporting, behavioral analytics, and qualitative user research, we identified key friction points in discovery and navigation.
Outcome
Delivered Brooklyn Cloth’s first $1M e-commerce quarter and increased conversion by 19%.
About Me
Brand Experience
Product Design
Creative Direction
Brand Design
Design Systems
Prototyping
Motion Design
Icon Design
Illustration
I work at the intersection of brand and product design, focusing on crafting thoughtful digital experiences that connect emotionally with people.I currently lead Product Design at FCB Health as a manager and individual contributor, building high-craft and high-impact digital experiences across the healthcare space.Beyond my role at FCB Health, I also run an independent design practice, Friend of a Friend Studio, where we create streetwear collections and work with small businesses to raise money for causes close to our heart.If you're looking to push the boundaries of how design can create a positive impact on our new digital world and the people living in it, I want to work with you :)
Creating impactful work with:
Reach out if you want to connect over coffee (in-person or virtually or tea!)jason@jasonmei.com
©Jason MeiCurrently in Queens, NY
Jason Mei is a UX/UI designer + creative director, with 13+ years of experience in making things feel special
currently,
Associate Director, Product Designbuilding award-winning digital experiences for patients and healthcare professionals
like a doctor finder tool, or an AI-companion to help patients better understand their diagnosis
HEALTHCARE
WEB
Launching Pfizer’s COVID-19 vaccine finding tool during the pandemic
Challenge
Designing in the healthcare space meant balancing business objectives, real user needs, and rigorous medical and legal regulatory review.As public health priorities rapidly evolved, we had to pivot product strategy midstream, aligning cross-functional teams around a new vision focused on accessibility, clarity, and scale. The challenge was creating an experience that could serve millions of users while remaining compliant, trustworthy, and simple to navigate in moments of stress.
Outcome
We delivered a high-impact digital experience that enabled users to easily find and schedule COVID-19 vaccine appointments nationwide.
For a walkthrough, drop me a line at jason@jasonmei.com
FASHION
E-COMMERCE
Restructuring e-commerce navigation to help customers find what they really want
Challenge
Brooklyn Cloth was looking to translate its retail success into direct-to-consumer e-commerce growth, but the existing site struggled with high bounce rates and short session durations.By combining traffic analysis, funnel reporting, behavioral analytics, and qualitative user research, we identified key friction points in discovery and navigation.
Outcome
Delivered Brooklyn Cloth’s first $1M e-commerce quarter and increased conversion by 19%.
FINANCE
IOS
Building trust-driven financial tools for international family sponsors
Challenge
Pomelo’s core users were U.S.-based families financially supporting loved ones abroad through shared credit access.While motivation to help was high, user research revealed hesitation around transparency, control, and financial risk. Our challenge was to design trust into the experience — creating product moments that reassured sponsors while empowering recipients, all within the constraints of financial services compliance.
Outcome
We launched an iOS experience focused on visibility, control, and confidence-building interactions, helping families support one another with peace of mind. The product earned a 4.9-star rating on the App Store and contributed to Pomelo raising a $35M Series A by strengthening user trust and engagement.
About Me
Brand Experience
Product Design
Creative Direction
Brand Design
Design Systems
Prototyping
Motion Design
Icon Design
Illustration
I work at the intersection of brand and product design, focusing on crafting thoughtful digital experiences that connect emotionally with people.I currently lead Product Design at FCB Health as a manager and individual contributor, building high-craft and high-impact digital experiences across the healthcare space.Beyond my role at FCB Health, I also run an independent design practice, Friend of a Friend Studio, where we create streetwear collections and work with small businesses to raise money for causes close to our heart.If you're looking to push the boundaries of how design can create a positive impact on our new digital world and the people living in it, I want to work with you :)
Creating impactful work with:
Reach out if you want to connect over coffee (in-person or virtually or tea!)jason@jasonmei.com
©Jason MeiCurrently in Queens, NY
Jason Mei is a UX/UI designer + creative director, with 13+ years of experience in making things feel special
currently,
Associate Director, Product Designbuilding award-winning digital experiences for patients and healthcare professionals
like a doctor finder tool, or an AI-companion to help patients better understand their diagnosis
HEALTHCARE
WEB
Launching Pfizer’s COVID-19 vaccine finding tool during the pandemic
Challenge
Designing in the healthcare space meant balancing business objectives, real user needs, and rigorous medical and legal regulatory review.As public health priorities rapidly evolved, we had to pivot product strategy midstream, aligning cross-functional teams around a new vision focused on accessibility, clarity, and usability.
Outcome
We delivered a high-impact digital experience that enabled users to easily find and schedule COVID-19 vaccine appointments nationwide.
For a walkthrough, drop me a line at jason@jasonmei.com
FASHION
E-COMMERCE
Restructuring e-commerce navigation to help customers find what they really want
Challenge
Brooklyn Cloth was looking to translate its retail success into direct-to-consumer e-commerce growth, but the existing site struggled with high bounce rates and short session durations.By combining traffic analysis, funnel reporting, behavioral analytics, and qualitative user research, we identified key friction points in discovery and navigation.
Outcome
We redesigned the site’s navigation and product hierarchy to better reflect how customers shop, improving findability and reducing drop-off. The updated experience increased conversion by 19%, boosted Average Order Value (AOV), and helped drive Brooklyn Cloth’s first $1M e-commerce revenue quarter.
FINANCE
IOS
Building trust-driven financial tools for international family sponsors
Challenge
Pomelo’s core users were U.S.-based families financially supporting loved ones abroad through shared credit access.While motivation to help was high, user research revealed hesitation around transparency, control, and financial risk. Our challenge was to design trust into the experience — creating product moments that reassured sponsors while empowering recipients, all within the constraints of financial services compliance.
Outcome
We launched an iOS experience focused on visibility, control, and confidence-building interactions, helping families support one another with peace of mind. The product earned a 4.9-star rating on the App Store and contributed to Pomelo raising a $35M Series A by strengthening user trust and engagement.
About Me
Brand Experience
Product Design
Creative Direction
Brand Design
Design Systems
Prototyping
Motion Design
Icon Design
Illustration
I work at the intersection of brand and product design, focusing on crafting thoughtful digital experiences that connect emotionally with people.I currently lead Product Design at FCB Health as a manager and individual contributor, building high-craft and high-impact digital experiences across the healthcare space.Beyond my role at FCB Health, I also run an independent design practice, Friend of a Friend Studio, where we create streetwear collections and work with small businesses to raise money for causes close to our heart.If you're looking to push the boundaries of how design can create a positive impact on our new digital world and the people living in it, I want to work with you :)
Creating impactful work with:
Reach out if you want to connect over coffee (in-person or virtually or tea!)jason@jasonmei.com
©Jason MeiCurrently in Queens, NY